Seth Grimes consults on technology product and market strategy to startup and established software and service companies and to investors. His specialization is natural language processing (NLP), text analytics, and sentiment analysis technologies and their business applications. He founded Washington DC based Alta Plana Corporation, an information technology strategy consultancy, in 1997.
Seth founded the New York-Natural Language Processing meetup (NY-NLP) in 2018 and also runs the DC-NLP meetup and the London-centered Experience Management (XM) meetup. He created and runs CX Emotion, a London-centered conference that focuses on empathic customer experience technology and practice, and ran the first Emotion AI Conference in May, 2020.
Seth formerly created and ran the New York Sentiment Analysis Symposium from 2010 to 2018, co-organized the Brussels LT-Accelerate conference from 2014 to 2016, and was founding chair of the Text Analytics Summit from 2005 to 2013.
Seth consults, writes, and speaks on emotion AI, NLP product and market strategy, text analytics, customer experience, and related topics.